
Telecom
We work with companies that touch billions of lives through their products, services, and operations. The telecom industry is facing a major inflection point as new approaches such as advanced cloud services, 5G rollouts, IoT ecosystems, and increasing customer-centricity open up opportunities that will remake the business landscape.
To compete at scale and boost their entire content value chain, high-performing Publishing & Media companies can embrace next-gen digital publishing technology and trends to rethink, innovate, and exploit the synergistic opportunities.
The sheer volume of data to be managed is also leading to IT issues such as maintaining an even distribution of data while creating a heterogeneous integration between source and data warehouses, un-harmonized processes across channels, lack of social integration frameworks, and absence of real-time capabilities. This is resulting in creating a divergent and unsatisfactory customer experience.
As consumers seek an engaging digital experience, Publishing & Media companies need to extend their control over digital distribution, reasserting their position in the value chain by exploring new ways to engage and endear themselves to the digital consumer. To succeed, they must resolve the challenge of delivering digital content directly to the consumers, while maximizing data collection and drawing actionable insights.
In a world where change is constant and complexity is ever increasing, every telco’s ability to innovate depends on the state of their network. An intelligent, resilient and sustainable network is the common denominator across every successful transformation program, helping organizations reduce operational complexity, drive efficiency and lower energy consumption.
The world of telecom is undergoing a seismic shift in operation. With a sudden boom in the number of consumers, telecom operators find that their pre-existing network infrastructure simply cannot cope with the diverse network environments.
Our Telecom Digital platform ensures customer engagement through next-gen personalised experiences enabled by advanced analytics and robust, core system solutions.